Support - The IT Education Company NZ

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NEW ZEALAND SUPPORT CONTACT


The IT Education Co NZ Ltd      ˜      Phone: 03 5280094     ˜      Email: support@itecnz.co.nz


LEXIA SELF HELP SITES


Click the buttons to go to Lexia's Help Sites
LEXIA PROGRAM UPDATES

Lexia Core5, PowerUp and myLexia have annual mid year and end of year program updates.
Versions can also change at other times with bug fixes, or program running enhancements.

Check here for latest program update news.
LEXIA TECHNICAL GUIDES


System Requirements and Installations

Login Error Messages


Whitelisting
 
Schools that filter web content will need to update their whitelist URLs to allow access to Lexia products.

Trusted URLs to Allow for Student Programs lists all of the URLs that schools that filter web content should add to their trusted sites in order to allow access to Lexia student programs (Lexia® Core5® Reading and Lexia® PowerUp Literacy®).
Student and Staff Login Imports
  • Staff with Administrator level access to myLexia can import/manually add students and staff, .
  • Staff with Teacher level access can manually add students to their classes.
Fields Formats required for staff upload (Make sure to use the appropriate access level codes - not words)

Tips
  • Prepare the files in Excel format, then save in the csv, comma delimited file format.
  • Import files must match the formatting described in the links supplied above.
  • School system Student ID's can be added using the optional column header 'External ID'.
  • Staff must all use a unique email as their userlogin. The email cannot be in use even in another school account.
  • IMPORTANT - make sure the 'School Name' field exactly matches the spelling and wording per your myLexia account licence.
Use at Home Resources

Login Tips
  • The first time you use Core5 or PowerUp on a computer, tablet, or iPad, you may be asked for a teacher email to set up the device and associate it with the correct school account. You should not need to enter it each time you use a Lexia program on the same device.  The teacher email must be one that the school has associated with the program.
  • If you get a “Try again! Username is not correct” error, check to make sure that the correct school name is displayed on the student login page. If the name is not correct, see Change School Name on Student Login Page.
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LEXIA TRAINING


Teacher training is an essential part of successful program implementation.
You can book personalised online PLD HERE. This is cost effective and time efficient PLD delivered by Zoom Meeting with one fee per session.
While personalised PLD is best, you will also find many free self-training options within myLexia and below.

LEXIA CORE5 ONLINE TRAINING

These training guides and videos have been customised by ITECNZ for relevance to New Zealand program users.  Up to date Lexia originals are available in your myLexia Resources Hub.

Classroom Resources
Completed and blank certificate templates are available in your myLexia.com Resources Hub

Instructional Resources
Login to myLexia.com > Resources to access student resources listed below along with supporting flashcards.
Teacher Manual including Activities
The Lexia Teacher Manual which includes activity overviews is available by section below for your convenience (July 2019 Edition).
© 2019 Lexia Learning, a Rosetta Stone company.

LEXIA POWERUP ONLINE TRAINING
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Copyright © 2011 - The I.T. Education Company NZ Ltd | (03) 5280 094 |
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