Support - The IT Education Company

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NEW ZEALAND SUPPORT CONTACT


The IT Education Co NZ Ltd      ˜     Phone: 03 5280094      ˜     Email: support@itecnz.co.nz


TROUBLESHOOTING FOR STUDENTS AT HOME


The FAQ's below are aimed at helping parents to trouble shoot technical issues when students are using programs at home.  Parents please note that for student protection and data privacy reasons we are unable to assist you directly.  Please contact your class teacher if more help is needed.

TECHNICAL


For technical guides and information choose from one the programs below
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TRAINING


Free training resources are available for many of our programs – please click the links below.

We can also provide personalised teacher and paraprofessional training onsite or just in time via the internet. Standard course options are listed below. Training is customisable so please call us to discuss your needs.

Phone 03 5280094 or email info@itecnz.co.nz to make a booking or discuss your requirements.

Free Training Resources

Free School Holiday PD Online
Register for our free school holiday online PD sessions using the links below
July 2021 School Break Free PD registration available:

Recorded Webinars from earlier sessions to view any time:
  • myLexia Management explored - a detailed view of managing your myLexia account including how to set up classes and students and where to find key resources.

Personalised Online Training

"John's webinar was perfect for our team and provided us with some great learning on how to read these results, decide on next steps and follow up on areas that may need further investigation. His delivery was gauged at a level that was easy to understand and related to our area of need which is assessing those students who may be eligible for Special Assessment Conditions.  
We would highly recommend John for any professional development relating to Lucid software/GL Assessments."
Michelle Brown - Learning Support Coordinator (Kavanagh College, Dunedin)
Lexia Reading
Reading Plus
Symphony Math
Lucid Assessments
Cross-Trainer
30 – 60 min private Webinars:
  • Interactive Live screen share directly to your computer.
  • Tailored to your need and responses.
  • Q & A time
  • Internet and phone connection required


Cost (excl GST):
$95 per session for
individual or group
Introductory online training is free for schools during their trial period.
30 – 60 min private Webinars:
  • Interactive Live screen share directly to your computer.
  • Tailored to your need and responses.
  • Q & A time
  • Internet and phone connection required


Cost (excl GST):
$95 per session for
individual or group
Introductory online training is free for schools during their trial period.
30 – 60 min private Webinars:
  • Interactive Live screen share directly to your computer.
  • Tailored to your need and responses.
  • Q & A time
  • Internet and phone connection required


Cost (excl GST):
$95 per session for
individual or group
Introductory online training is free for schools during their trial period.
45 - 60 min private Webinars:
  • Interactive screen share directly to your computer.
  • Personalised to your needs (Introductory, Intermediate & Advanced user options)
  • Q & A time
  • Internet & phone connection required
Cost (excl GST):
$150 per session for
individual or group
30 min private Webinar:
  • Live screen share directly to your computer.
  • Tailored to your need and responses.
  • Q & A time
  • Internet and phone connection required



Cost (excl GST):
$95 per session for
individual or group
Introductory online training is free for schools during their trial period.

On Site Staff PD
(Travel costs are escalating due to Covid-19.  There is no guarantee on site bookings will be available.)
Lexia Reading
Reading Plus
Symphony Math
Lucid Assessments
Cross-Trainer
1 – 3 hrs on site PD:
  • Beginner Lexia Reading Teacher Training
  • Follow up Lexia Reading Teacher Training






Cost (excl GST):
$150-$450 per school
Plus travel related costs.
1 – 3 hrs on site PD:
  • Beginner Reading Plus Teacher Training
  • Follow up Reading Plus Teacher Training






Cost (excl GST):
$150-$450 per school
Plus travel related costs.
1 – 3 hrs on site PD:
  • Symphony Math Teacher Training










Cost (excl GST):
$150-$450 per school
Plus travel related costs.
1 - 3 hrs on site PD:
  • Introduction to Screening and Assessment Tools
  • Lucid LASS (Basic/Advanced)
  • Lucid COPs (Basic/Advanced)
  • Lucid and SAC - Introductory
  • Ability and Exact for SAC
  • Remediation Tools
Cost (excl GST):
$350 - $495 up to 4 staff or,
$150 + $90pp for 5-12 staff
Plus travel related costs.
1 – 2 hrs on site PD:
  • Cross-Trainer Teacher Training










Cost (excl GST):
$150-$350 per school
Plus travel related costs.

School Staff Onsite PD Requirements
Staff PD covering full program usage and best practices is highly recommended post trial/purchase.

  • School provides room and morning/afternoon tea if desired.
  • Use of a projector and screen are required.
  • Use of an internet connection is very helpful to ensure smooth delivery.
  • Upon Booking Acceptance the Travel/Booking Confirmation Fee becomes due. This is non-refundable for cancellation.

Copyright © 2011 - The I.T. Education Company | 98 High Street, Motueka | (03) 5280 094 |
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