NEW ZEALAND SUPPORT CONTACT
The IT Education Co NZ Ltd Phone: 03 5280094 Email: support@itecnz.co.nz
TROUBLESHOOTING FOR STUDENTS AT HOME
The FAQ's below are aimed at helping parents to trouble shoot technical issues when students are using programs at home. Parents please note that for student protection and data privacy reasons we are unable to assist you directly. Please contact your class teacher if more help is needed.
TECHNICAL
For technical guides and information choose from one the programs below
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TRAINING
Free training resources are available for many of our programs – please click the links below.
Whether you are a new user or ready to up-skill, we recommend our personalised, just-in-time, online PLD via Zoom Meeting. Online training is a cost and time effective way to receive just-in-time training.
Your teams specific PLD needs will depend on prior experience and the program being implemented. Our training is completely customisable to fit. Let us know when you book what you want to cover.
Phone 03 5280094 or email info@itecnz.co.nz to discuss your requirements or choose your date/time to book via our online calendar booking system.
Free Training Resources
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Online PLD
- Interactive live screen share directly to your computer via Zoom Meeting
- Tailored to your needs and responses
- Q & A time
- Internet, screen, sound, and microphone capability required.
Lexia Reading
Reading Plus
Symphony Math
GL Education
30 – 60 min PLD
$95+gst for individual or group
Introductory online training is free for schools during their trial period.
30 – 60 min PLD
$95+gst for individual or group
Introductory online training is free for schools during their trial period.
30 – 60 min PLD
$95+gst for individual or group
Introductory online training is free for schools during their trial period.
45 - 60 min PLD
$250+gst for up to 4 attendees
$395+gst for 5-10 attendees
Mulitple sessions may be required for some topics
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On Site PLD
- Beginner or Advanced levels
- Time required depends on tools/topics to be covered as well as staff prior experience
Lexia Reading
Reading Plus
Symphony Math
GL Education
Half day $700+gst
Full day $1050+gst (up to 6 hours including break times)
See terms below
A full day only likely of benefit if combining multiple tools, or breaking groups into beginner/advanced experience
Half day $700+gst
Full day $1050+gst (up to 6 hours including break times)
See terms below
A full day only likely of benefit if combining multiple tools, or breaking groups into beginner/advanced experience
Half day $700+gst
Full day $1050+gst (up to 6 hours including break times)
See terms below
A full day only likely of benefit if combining multiple tools, or breaking groups into beginner/advanced experience
Half day $1800+gst
Full day $2600+gst (up to 6 hours including break times)
See terms below
Topic examples:
- Introduction to Screening and Assessment Tools
- Lucid LASS (Basic/Advanced)
- Lucid COPs (Basic/Advanced)
- SAC Tools and Processes
- Remediation Tools
School Staff Onsite PD Requirements
- Maximum group sizes will apply depending on topic to ensure all attendees benefit. Rule of thumb about 10-12 per session works well.
- Booker to provide venue, internet connection, projector, screen, audio system, and also staff refreshments (if desired).
- 4 weeks minimum booking notice and payment of a non-refundable 50% deposit required to allow us to make appropriate preparations and travel bookings.
- We appreciate that unavoidable things happen, especially in todays covid environment and we will try to accommodate a change of date if sufficient notice is provided. This may incur fees for flight changes etc if applicable.